Case Study: Washington Holdings achieves efficient maintenance and faster billing with Yardi Facility Manager and CommercialCafe

Washington Holdings - Customer Case Study

Washington Holdings, a real estate investment firm with more than $2.5 billion in assets, needed a better way to handle maintenance and accounting across its Seattle office towers. Using Yardi Facility Manager and CommercialCafe, the company replaced manual data entry and job tracking with a more efficient process for work orders, tenant service, and billing.

Yardi implemented automated workflows that let maintenance staff manage jobs on-site, improved scheduling to help avoid costly repairs, and enabled immediate online tenant billing to speed up payments and improve cash flow. By connecting Facility Manager and CommercialCafe with Yardi Voyager and Yardi Construction Manager, Washington Holdings gained real-time data, streamlined approvals, and stronger financial planning capabilities.

Washington Holdings

Sophie Vazeen

Assistant VP of Accounting