Case Study: Walla Walla Housing Authority achieves faster operations and expanded affordable housing with Yardi PHA Suite

Walla Walla Housing Authority - Customer Case Study

Walla Walla Housing Authority (WWHA) energizes neighborhoods by providing affordable housing and supportive services, but faced the challenge of growing its housing stock amid federal budget constraints. By pursuing Low Income Housing Tax Credit (LIHTC) developments to expand units, WWHA took on new compliance, financial oversight and staffing demands that strained existing processes.

WWHA implemented the Yardi PHA Suite—including Yardi Voyager Affordable Housing plus Yardi Maintenance Mobile and Inspection Mobile—to consolidate operations and mobilize staff. The solution streamlined finance and compliance reporting, cut work order processing time by days, boosted staff productivity and engagement, enabled portfolio expansion, and improved service delivery and resident satisfaction.

Walla Walla Housing Authority

Amy Allred

Finance Director