Case Study: The Wooten Company achieves 100% renters insurance compliance and asset protection with Yardi’s ResidentShield

The Wooten Company - Customer Case Study

The Wooten Company is a Springfield, Missouri–based property manager overseeing 58 metro-area residential complexes (about 4,650 units) plus storage and commercial space across multifamily, affordable, student, 55+ and luxury markets. After several fires and frequent pet-damage incidents, Wooten needed an integrated renters-insurance solution to eliminate out-of-pocket resident-caused losses and automate compliance so no units would lapse uncovered.

They implemented Yardi’s ResidentShield Protection Plan, which is built into the Voyager platform to automate policy monitoring, enroll uninsured residents in a master policy, and provide pet-damage endorsements, online enrollment and staff training. The result: 100% coverage with faster, seamless claims handling, improved recovery of damages (about $62,000 in settlement receipts in 2017), reduced write-offs and significant staff time savings — delivering measurable risk reduction and peace of mind.

The Wooten Company

Laurie Hopkins

Accounting Director