Case Study: Tarragon achieves 100% renters insurance coverage and compliance with Yardi’s ResidentShield Protection Plan

Tarragon - Customer Case Study

Tarragon, a Sumner, Washington–based manager of 2,800 multifamily units and 4.6 million square feet of commercial property, faced thousands of dollars in unrecoverable expenses from resident-caused damages. To reduce portfolio risk and protect both properties and residents, they needed to implement a required renters insurance program across their 17 locations.

Tarragon adopted Yardi’s ResidentShield Protection Plan, integrated with Yardi Voyager and RENTCafé for seamless online enrollment, compliance monitoring, and staffed customer service, plus marketing and training for leasing teams. The program eliminated time‑consuming application processing, enabled onsite iPad signups, and delivered 100% renters insurance coverage and compliance across the portfolio—protecting residents, properties, and investor returns.

Tarragon

Shelly Gil

Multifamily Regional Manager