Case Study: Renfrew County Housing Corporation achieves real-time maintenance coordination and cost savings with Yardi Advanced Maintenance (Yardi)

Renfrew County Housing Corporation - Customer Case Study

Renfrew County Housing Corporation (RCHC) manages nearly 1,000 social housing units across Ontario’s largest county by land mass, serving widely dispersed communities where travel between properties can take hours. This geography, combined with paper-based work orders and disconnected maintenance processes, created efficiency and communication challenges for a small field team.

RCHC implemented Yardi Advanced Maintenance integrated with Yardi Voyager, bringing mobile work orders, scheduling, tracking and inventory control to field staff and supervisors. The result: real-time office-to-field communication, elimination of rekeying, increased staff accountability, faster emergency responses and improved inspections—enabling better tenant service and more efficient management of the portfolio with a 15-person field team.

Renfrew County Housing Corporation

Carol Neill

General Manager