Case Study: Randall Residence achieves streamlined operations and real-time oversight with Yardi Voyager Senior Housing

Randall Residence - Customer Case Study

Randall Residence, a family‑rooted senior living operator based in Lawton, Michigan, manages 11 communities across Illinois, Ohio and Michigan and plans to double its portfolio. As the company grew, leadership needed a single software solution to improve resident care, support deficiency‑free inspections, streamline operations, and enable better financial and programmatic decision‑making across a diverse portfolio.

Randall implemented Yardi Voyager Senior Housing (Voyager 7S) along with Yardi Senior CRM, EHR and Maintenance, replacing disparate systems with a cloud‑based, centralized platform. The integrated solution delivered real‑time oversight, finance and performance analytics, and consistent reporting—enabling the home‑office team to produce clear financial statements for auditors and investors, make more informed decisions, and create a scalable foundation for continued growth.

Randall Residence

Noel Salgado

Home Office Support Team