Case Study: PIA Group USA achieves 100% online resident payments and lower vacancy with Yardi Voyager

PIA Group USA reduces vacancy to 3% with Yardi

The PIA Group USA, a real estate firm managing multifamily and single family homes, faced a challenge with its inefficient homegrown property management software. The system required excessive maintenance, crowding out other priorities and hindering their goal of becoming a fully paperless operation. They turned to vendor Yardi for a solution.

By implementing Yardi's Voyager platform along with its Marketing and Multifamily Suites, PIA Group USA achieved its paperless goal. The Yardi solution streamlined operations, resulting in a 30% reduction in required headcount, a vacancy rate lowered to 3%, and a monthly savings of 15 man-days. All resident payments were moved online, providing workflow consistency and freedom to expand.

PIA Group USA