Case Study: Pennrose achieves instant Tenant Income Certifications and streamlined rent processing with Yardi Voyager from Yardi

Pennrose - Customer Case Study

Pennrose is a 40+-year developer and operator of conventional and affordable housing across seven eastern states, managing a portfolio of 143 properties. Facing outdated, manual workflows—tenant income certifications (TICs) took 30–45 minutes to complete and rent processing involved duplicate data entry—Pennrose needed a core property management and accounting system with strong affordable-housing compliance.

By implementing Yardi Voyager Affordable Housing along with Yardi’s Affordable Housing Suite, Call Center, and Resident Screening, Pennrose moved to a single, integrated platform with built-in compliance and mobile access. The result: TIC completion dropped from minutes to seconds, LIHTC and HOME compliance was streamlined, rent processing no longer required manual duplicate entry, and staff benefited from seamless screening and single-login efficiency.

Pennrose

Samuel Lopez

Systems and Implementation Manager