Case Study: NALS Apartment Homes saves 1,070 hours in one month with Yardi RentCafe

NALS Apartment Homes saves 1,070 hours in one month with Yardi RentCafe

NALS Apartment Homes, a multifamily real estate investment firm, was facing a challenge with inefficient manual processes. Their onsite staff spent significant hours on data entry for applications, work orders, and payments, which detracted from positive customer interactions. Residents also lacked a centralized online resource for communication and services.

Yardi implemented its RentCafe platform to streamline marketing, leasing, and resident services. The solution delivered substantial time savings, recovering an estimated 1,070 hours across the portfolio in a single month. For residents, it added convenience, resulting in 94% portal registration and 83% of rent being paid electronically. Yardi's RentCafe improved efficiency and enhanced resident satisfaction.

NALS Apartment Homes