Case Study: Highview Property Management achieves faster cash flow and reduced manual processing with Yardi Payment Processing

Highview Property Management - Customer Case Study

Highview Property Management, an Oakland-based firm focused on investment properties across the East Bay, manages a mixed portfolio that includes residential and commercial assets. The company struggled with time-consuming, manual monthly payment processing and lacked online payment options for residents and tenants, creating operational bottlenecks and customer inconvenience.

Highview implemented Yardi Payment Processing for Genesis2 (along with RENTCafé), adding online payments, a walk-in payment system (WIPS), and electronic deposits. The integration automated rent collection, reduced manual data entry and processing errors, accelerated fund availability, and improved tenant convenience—boosting staff efficiency and customer satisfaction.

Highview Property Management

Arianne Liz-Quila

Accounting Associate