Case Study: Grand Forks Housing Authority achieves better compliance, mobility, and efficiency with Yardi Voyager PHA (Yardi)

Grand Forks Housing Authority - Customer Case Study

Grand Forks Housing Authority (GFHA) manages 2,000 public and affordable housing units in Grand Forks, North Dakota. Before 2007 the agency relied on a DOS‑based system that couldn’t provide real‑time data or run needed reports, leading to compliance shortfalls and inefficient operations.

GFHA implemented the Yardi PHA Suite — including Voyager PHA, Inspection Mobile, Maintenance Mobile, and Fixed Assets — to centralize property, maintenance, and compliance management on a single web‑based platform. The upgrade delivered mobility, faster work‑order processing, barcode inventory tracking, improved reporting and fixed‑asset tracking, and fewer errors, enabling better compliance and measurable time and cost savings.

Grand Forks Housing Authority

Tina Hoffart

IT and Finance Manager