Case Study: Everett Housing Authority achieves nearly 100% staff training participation and significant cost savings with Yardi eLearning (Yardi)

Everett Housing Authority - Customer Case Study

Everett Housing Authority (EHA), a public housing agency serving Everett, WA, needed to modernize staff training to boost engagement, improve knowledge retention, reduce costs, and replace inefficient materials and documentation that hindered mandatory training completion.

EHA implemented Yardi eLearning, an online platform with hundreds of courses and custom content delivered in 15–20 minute modules. Participation climbed to nearly 100%, compliance and retention improved, and the agency reduced third‑party training and travel costs while giving staff ongoing access to refresher materials.

Everett Housing Authority

Ashley Lommers-Johnson

Executive Director