Case Study: Everett Housing Authority achieves centralized, mobile PHA operations and cost savings with Yardi PHA Suite

Everett Housing Authority - Customer Case Study

Everett Housing Authority (EHA) is a public housing agency serving Everett, Washington and Snohomish County, managing about 1,500 units and more than 2,500 Section 8 vouchers. Facing legacy systems and growing portfolio complexity, EHA needed a single cloud-based platform to consolidate operations, finance, compliance, construction management, staff training, and resident-facing services without adding vendors or redundant software.

EHA implemented the Yardi PHA Suite—including Voyager PHA, RENTCafé PHA, Yardi Construction Management and eLearning—moving to a hosted, mobile-friendly single‑stack platform. The solution provided 24/7 browser access, drill‑down reporting, easier audits via shared electronic documentation, reduced IT burden, and improved operational efficiency, enabling EHA to manage a 70% portfolio expansion and better support residents and compliance requirements.

Everett Housing Authority

Ashley Lommers-Johnson

Executive Director