Case Study: Conifer Realty, LLC achieves $50K+ annual savings and frees staff time with Yardi Utility Expense Management

Conifer Realty, LLC - Customer Case Study

Conifer Realty, LLC, a Rochester-based national affordable housing provider managing more than 220 communities (about 14,600 units), struggled with thousands of paper utility invoices that site staff had to process manually. The manual workflow caused missed or late bills, costly late fees and overnight check expenses—costs that could exceed $50,000 a year—and pulled community managers away from resident services.

By implementing Yardi Utility Expense Management, Conifer automated invoice receipt, validation, storage and payable processing, with Yardi auditing bills, identifying missing invoices and calculating vacant cost recovery. The solution delivered on-time payments, eliminated late fees and manual data entry, saved at least $50k annually, reduced paper use and freed staff to focus on property operations and residents.

Conifer Realty, LLC

Roxann Gendron

Vice President & Controller