Case Study: CommonBond Communities achieves improved training effectiveness and staff performance with Yardi eLearning

CommonBond Commmunities - Customer Case Study

CommonBond Communities, the Midwest’s largest nonprofit provider of affordable housing operating in 50 cities and serving thousands of residents, struggled with inefficient staff training. Reliance on one‑on‑one, on‑the‑job instruction and long instructor‑led DVDs produced poor retention, inconsistent compliance (e.g., fair housing training) and a time‑consuming training process.

By implementing Yardi eLearning, CommonBond shifted to interactive, on‑demand, mobile‑friendly courses—breaking multi‑hour sessions into manageable half‑hour modules, adding collaborative tools, bookmarking and secure login tracking. The result was higher employee satisfaction and improved job performance, better retention of critical material, and clear manager visibility and accountability for training activity.

CommonBond Communities

Linda Greenwaldt

Yardi Software Specialist