Case Study: The Donaldson Group achieves faster implementation, easier hiring and improved customer service with Yardi

The Donaldson Group - Customer Case Study

The Donaldson Group, a multifamily operator managing 7,000+ units, struggled with a slow-to-innovate software provider that offered poor training, weak integrations and inefficient customer service—creating hiring and onboarding challenges for staff.

They switched to Yardi, which delivered a seamless implementation, stronger integrations and the Aspire learning platform that simplified training. With a dedicated help desk and widely preferred software, Donaldson saw faster onboarding, easier hiring, improved reporting capabilities and measurable time savings.

The Donaldson Group

Scott Jones

Executive Vice President