Case Study: EAH Housing achieves operational efficiency and better resident experiences with Yardi Affordable Housing Suite

Automating core functions with the Yardi Affordable Housing Suite unlocks new benefits for applicants, residents and team members

EAH Housing, an affordable housing provider managing 9,000+ units, needed to boost operational efficiency and create better experiences for thousands of prospective and current residents each month. The organization targeted improvements across team training, forms management, payments, service requests and document workflows to support faster, more consistent service.

EAH implemented the Yardi Affordable Housing Suite — using RentCafe Affordable Housing for online certifications, service requests and payments, Yardi Aspire for skills development, and Yardi Document Management for SharePoint for centralized file access. Automating these core functions delivered easier access to documents, paperless compliance files, more effective training and data-driven decision making, improving outcomes for applicants, residents and staff.

EAH Housing

Leslie Dabi

Vice President of IT Operations