Case Study: Dial Senior Living achieves faster reporting and new revenue with Yardi Senior IQ (Yardi)

Dial Senior Living - Customer Case Study

Dial Senior Living, founded in 1959 and based in Omaha, manages more than 2,100 units across 38 independent living, assisted living and memory care communities in seven states. The company struggled with uncoordinated data across separate marketing, care and operations systems, which caused duplicate work, limited reporting and slow investor responses—executives had to submit tickets to get the information they needed.

By implementing Yardi Senior IQ (integrating data from Yardi Voyager and unifying marketing, care and finance), Dial centralized workflows and auto-generated custom dashboards and reports. The solution cut about four hours from the prospect-to-ledger process, eliminated duplicate tasks, uncovered chargeable care costs that paid for the system in under three months, improved investor satisfaction and helped sustain rapid growth with minimal disruption.

Dial Senior Living

Michael Bowles

Project Coordinator