Case Study: South Bay Film Society boosts film ticket sales with Yapsody

South Bay Film Society sells 50,000 tickets with Yapsody

South Bay Film Society, a presenter of foreign and independent films, sought a reliable ticketing platform to manage its frequent screenings after outgrowing its previous service. The organization needed a solution that was easy to use for both its staff and customers, offered low pricing, and provided exceptional customer support. Founder Randy Berler found this solution after trying other platforms and began using Yapsody's Elite Tier ticketing service in 2017.

By implementing Yapsody, South Bay Film Society was able to smoothly organize 130 events and sell over 50,000 tickets. The vendor's support was highly responsive, achieving a 100% customer satisfaction score for presenter queries and implementing three custom feature requests. This partnership resulted in significant growth, with the society selling over 1,000 tickets per month and maintaining a 93% CSAT score for its own ticket buyer communications.

South Bay Film Society