Case Study: Dauphin Island Sea Lab improves event ticketing and supports safe reopening with Yapsody

Dauphin Island Sea Lab sold 5,000 tickets with Yapsody

Dauphin Island Sea Lab, Alabama's Marine Science Education and Research Center, needed a cost-effective event ticketing solution to help them manage and sell tickets for their educational programs and excursions, especially to adhere to social distancing protocols during the COVID-19 crisis. Their challenges included over-priced ticketing options and a lack of supportive customer service. They turned to the vendor Yapsody and its event ticketing platform for a solution.

Yapsody provided Dauphin Island Sea Lab with an affordable and feature-rich platform, implementing tailored options like custom reporting. The solution enabled the organization to successfully sell tickets for over 250 events during COVID, including field trips and virtual programs. As a result, they sold an average of 35,000 tickets yearly, achieved a 96% customer satisfaction score, and could focus on their core mission thanks to Yapsody's reliable support.

Dauphin Island Sea Lab