Case Study: Dauphin Island Sea Lab maintains safe, cost-effective ticketing with Yapsody

Dauphin Island Sea Lab - Customer Case Study

Dauphin Island Sea Lab, Alabama's Marine Science Research and Education Center, was looking for a cost-effective and robust online event ticketing system. Their challenge was to find a trustworthy platform to help them manage both virtual and live events while maintaining social distancing protocols during the COVID-19 pandemic.

Yapsody provided a solution with its attractive pricing and 24/7 customer support. The implementation included an online ticket store to list over 300 events and features for general admission. As a result, Dauphin Island Sea Lab sold thousands of tickets for their excursions and digital programs, achieving a 96% customer satisfaction score and allowing their team to focus on their core activities. Yapsody's platform was instrumental in helping them navigate the crisis.

Dauphin Island Sea Lab

Melissa Mills

Information Technologies Manager