Case Study: Anima Garden improves ticket sales and visitor management with Yapsody Ticketing

Anima Garden - Customer Case Study

Anima Garden, a botanical garden and tourist attraction in Marrakech, Morocco, faced a challenge with its on-site ticket sales process. Their international visitors had to purchase entry tickets in person during operating hours, preventing the management from having daily attendance estimates. Existing travel ticketing services charged fees that were too high for their €12 tickets, making online sales financially unfeasible.

By implementing Yapsody's event ticketing platform, the garden gained a customizable online ticket store. Yapsody’s "Repeated Performance" feature allowed them to sell tickets for their daily tours efficiently. This solution provided global accessibility for tourists to purchase tickets anytime, crucial reporting for forecasting attendance, and significantly lower fees that made online sales sustainable. With Yapsody, Anima Garden has sold approximately 6,500 tickets annually since 2018 and achieved a 100% customer satisfaction score for support.

Anima Garden

Emanuel Rudas

General Manager