Case Study: Baker Hughes achieves single-source content and faster time-to-competency with Xyleme

Transforming Employee Training with Efficiency and Collaboration

Baker Hughes, a global oil-and-gas services company with 60,000+ employees, was hampered by fragmented, print‑based and proprietary learning content inherited through acquisitions. Content lived in many formats and silos, making it hard to find, update or reuse—slowing compliance-critical training and extending time to competency.

Baker Hughes implemented Xyleme’s single‑source XML LCMS to centralize content, enable reuse, publish to multiple formats, embed performance support, and capture xAPI analytics tied to competencies. The result: over 2 million learning objects in a central library, roughly 25–26% reuse with 70% adoption, $1.2M annual savings (ROI ~240%), faster time to competency, reduced translation costs and more collaborative, scalable content development.

Baker Hughes

Jennifer Wolf-Rogers

Global Content Development Manager