Case Study: Information Builders achieves scalable, consistent training content with Xyleme

Information Builders Masters Efficient Content

Information Builders, a global provider of business intelligence, integration and analytics, relied on instructor-led training and documentation to help customers get value from their products. Their five-person curriculum team maintained more than 30 courses in Word and PowerPoint, requiring frequent manual updates by multiple authors that produced duplicated, inconsistent content and an unscalable, time-consuming workflow.

Partnering with Xyleme, they moved to a single-source LCMS with reusable components, standardized templates and multi‑output publishing, plus secure performance-support delivery and a bundled mobile app. The change produced more consistent, professional materials, cut redundant authoring work, created a new performance-support revenue stream, and freed developers to focus on learning quality.

Information Builders