Case Study: L’Objet achieves 30% higher holiday spend and 200% pop-up revenue lift with XY Retail

B2C Customer Personalization and Cross-Selling

L’Objet, a mid-size luxury home décor brand selling across the US, UK, EU and Gulf regions, needed a flexible, scalable retail and personalization solution to support global stores, pop-up events and peak holiday demand. To address this, L’Objet partnered with XY Retail to deploy the XY Commerce and Insights platform and the XY POS mobile app for e‑commerce, customer personalization, inventory and order management.

XY Retail delivered an AWS‑powered, cloud-native solution that unified customer and product data, enabled rapid pop‑up operations and supported targeted communications and cross‑selling. The implementation let L’Objet run a pop-up at Art Basel within minutes after two hours of training and helped drive a more than 200% revenue boost in the holiday season, while personalized campaigns increased spending per customer by 30% year‑over‑year in the 2018 Christmas campaign; XY Retail’s platform also provided the 360° customer view and global scalability L’Objet sought.

L’Objet

Elad Yifrach

Founder