Case Study: Doktor24 speeds patient navigation and appointment scheduling with XUND

Doktor24 - Customer Case Study

Doktor24, a leading private healthcare provider in Hungary, sought to enhance its service portfolio and improve patient navigation. To address this, they partnered with vendor XUND, integrating its AI-powered Symptom Check and Illness Check modules to help patients better understand their symptoms and receive preliminary assessments.

By implementing XUND's solution, which included the innovative Ecosystem Management add-on, Doktor24 seamlessly connected its network of healthcare providers to the assessment tools. This allows XUND's technology to deliver personalized recommendations and automatically guide patients to the most appropriate medical specialist or service, significantly streamlining and speeding up the appointment scheduling process.

Doktor24

Róbert Lancz

Chief Executive Officer