Case Study: Teradata achieves 100% change success rate with xtype

A xtype.io Case Study

Preview of the Teradata Case Study

Teradata cuts ServiceNow update propagation from 10-12 hours to 1 hour with xtype

Teradata, a cloud data analytics provider, faced significant challenges managing its 14 ServiceNow instances split between commercial and government environments. Their manual release processes, handling over 3,000 update sets monthly, caused delays, risk, and team burnout while struggling to meet strict FedRAMP compliance requirements.

By implementing the xtype Enterprise platform, Teradata established a centralized Governance Control Plane. The solution from xtype provided smart synchronization, built-in RBAC, and FedRAMP-ready compliance tools. This resulted in a 100% change success rate, cutting full update propagation time from 10-12 hours down to just 1 hour while maintaining ~90% continuity across environments and catching hundreds of preview errors.


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