Case Study: Multinational Brewing Company modernizes ServiceNow delivery with xtype

Multinational Brewing Company cuts ServiceNow release issues by 75% with xtype.io

A multinational brewing company faced challenges modernizing its ServiceNow delivery, as manual and inconsistent update-set processes were causing delays and limited visibility. This lack of standardized controls across their global teams increased the risk of errors and rework. To address this, the company turned to xtype and its platform for ServiceNow.

By implementing xtype, the company automated update-set promotion, which provided centralized visibility and enforced change policies. The solution from xtype resulted in a 70% acceleration in production releases and unlocked 75% more capacity for user stories, while also reducing cloning costs and failed releases.