Case Study: bChannels achieves compliant, automated global partner payments and reduced costs with XTRM Intelligent Payments

bChannels - Customer Case Study

bChannels, a global specialist in channel and partner networks serving 18 of the top 20 technology leaders, faced a complex challenge: enabling end-to-end global partner payments across multiple PRM platforms while managing regional regulatory and tax compliance. To solve this, bChannels adopted the XTRM Intelligent Payments platform to provide a turnkey, compliant payments capability that works “anyone, anywhere, in any currency.”

Using XTRM, bChannels implemented a centralized, client‑branded digital wallet with built‑in tax and regulatory controls, multi‑currency conversion, and multiple payout methods (ACH/SWIFT, checks, prepaid Visa, digital gift cards). The XTRM-powered solution automated and simplified global payouts, lowered operational costs and client hours, improved partner user experience, and enabled bChannels to protect and grow its client portfolio, attract new customers, and turn payments from a pain point into a revenue opportunity.

bChannels

Julie Goubet

Head of Channel Enablers