Case Study: PBS achieves 99% accurate data capture with Xtracta

PBS uses Xtracta to ensure highly accurate data capture for its global customer base

PBS is a digitalisation specialist and business automation workflow provider that processes high volumes of paper, electronic, and film documents for customers across New Zealand and Australia. To support its business process outsourcing services, PBS needed highly accurate data capture and efficient handling of documents across multiple sites, while maintaining a minimum accuracy target of 99%.

Xtracta provided PBS with a cloud-based, queue-driven data capture and workflow solution that staff could access through a web browser, helping unify processing across offices in Auckland, Wellington, and Melbourne. With Xtracta’s built-in validation and easy-to-use interface, PBS processes more than 350,000 pages per month, improves staff flexibility and efficiency, and consistently meets its 99% accuracy goal.

PBS

Narendra Jasmat

Digitisation Services Manager