Case Study: Klook achieves scalable, transparent localization with XTM Cloud

How KLOOK tackled their growing need for flexibility, scalability, and transparency

Klook, a world-leading travel and leisure platform, faced challenges in managing its global content due to a lack of flexibility, scalability, and transparency. Without a translation management system, the company struggled to handle its rapid expansion into new markets and services, particularly during the COVID-19 pandemic. To support its global brand and diverse customer base, Klook needed a robust solution to centralize its localization efforts and partnered with XTM International for its XTM Cloud translation management system.

XTM International implemented XTM Cloud, delivering a tailored solution with advanced workflow flexibility, seamless integration with Klook's existing systems, and dedicated expert support. The results provided Klook with full data visibility, centralized resource management, and the ability to scale translation volumes efficiently without hidden costs. This enabled the successful launch of a global rebrand in 2022, allowing Klook to communicate persuasively with customers in multiple languages and firmly control its localization process.

Klook

Martina Pancot

Content Operations Director