Case Study: Multinational Financial Services Company achieves enterprise-wide Letters of Credit visibility and multi‑million dollar savings with Xtivia's Self-Service BI

Multinational Financial Services Company - Customer Case Study

A multinational financial services conglomerate operating in 56 countries lacked visibility into Letters of Credit (LOC) costs across business units and relied on manual, ad hoc SQL/Excel reporting that couldn’t scale or enforce data governance. XTIVIA addressed this challenge with its Self-Service BI (XTIVIA SSBI) solution, built on TIBCO Spotfire, to provide consistent, role-based reporting and real-time data access.

XTIVIA integrated Spotfire with the enterprise data warehouse and the transaction BPM web application, embedding BI via mashups, real-time data warehousing, heterogeneous-source joins at the reporting layer, and Excel export capabilities. The XTIVIA implementation delivered consistent cross-channel reporting, supported the 1,400 concurrent user requirement, enabled deal bundling and avoided bank/compliance penalties — yielding multi‑million dollar savings, stronger security/governance, and reduced IT effort through self-service reporting.