Case Study: KaMin LLC improves customer management and efficiency with Xtivia's Infor CRM solution

KaMin LLC streamlines CRM for 50+ users with Xtivia

KaMin LLC, a processor of kaolin clay, faced the challenge of selecting a CRM solution after spinning off from its parent company. They performed due diligence and chose to continue their relationship with vendor Xtivia, implementing Infor™ CRM for its ability to meet their unique business needs and due to the trusted partnership.

Xtivia implemented a privately hosted Infor™ CRM solution, reducing KaMin's IT burden while providing mobile access and customization. The results included streamlined reporting that automatically distributed activity summaries to sales representatives and fostered collaboration between sales and technical teams for improved customer service. KaMin praises Xtivia for their vast product knowledge and ability to implement improvements.

KaMin LLC