Case Study: EATEL Business modernizes user experience with Xtivia and Liferay DXP

EATEL Business launches new website in 6 months with Xtivia

The customer, EATEL Business, a Louisiana-based telecommunications provider, faced the challenge of an outdated web presence built on a limited CMS. Their goal was to overhaul the website for mobile responsiveness and to prepare for a future customer portal to improve their customer service capabilities. They partnered with vendor Xtivia to implement a solution using the Liferay Digital Experience Platform (DXP).

Xtivia worked with EATEL to implement Liferay DXP, which provided a modern, responsive design and integrated directly with the company's Salesforce CRM to funnel leads. The project was completed in just six months, resulting in a modernized user experience where visitors can easily find product information. The successful website launch prepared EATEL for the next phase of its digital transformation, a customer self-service portal anticipated to significantly improve customer satisfaction and operational efficiency.

EATEL Business