Case Study: CopperPoint enhances user engagement with Liferay portal implementation by Xtivia

CopperPoint launches its Liferay portal in 2014 with Xtivia

CopperPoint, Arizona's leading workers compensation insurance provider, faced the challenge of needing a unified portal to serve all stakeholders and unify several core insurance systems. They required an intuitive, application-like user experience to support aggressive growth and enhance customer service. To achieve this, they partnered with vendor Xtivia to implement a solution using the Liferay platform.

Xtivia built a new public website and a private customer portal using Liferay, supplementing its out-of-the-box capabilities with custom plugins. The solution provided a personalized experience for policyholders and agents, integrated with legacy systems and Single Sign-On, and featured a responsive design for mobile devices. As a result, thousands of customers used the new portal, giving CopperPoint's website a fresh look and an updated architecture that allows for quickly building new functions. Xtivia's implementation delivered a fast-performing, cohesive UI for a better user experience across the entire enterprise.

CopperPoint