Case Study: Mairs & Power achieves hybrid work reliability with XTIUM cloud telephony

How Mairs & Power Enabled Anywhere Work with XTIUM

Mairs & Power, a financial services and investment advisory firm, faced the challenge of an aging on-premise PBX phone system and local servers that limited flexibility and created operational risk. To modernize their communications and enable a hybrid workforce, they partnered with vendor XTIUM to implement Microsoft Teams Cloud Telephony.

XTIUM provided a seamless transition to a cloud-based phone system integrated with Microsoft Teams, which the firm already used for collaboration. The solution resulted in near-zero downtime, reliable connectivity for employees working from anywhere, and significantly faster IT support with tickets typically answered within hours. This allowed Mairs & Power's internal IT team to focus on more strategic initiatives while enjoying a simplified, all-in-one communication experience supported by XTIUM.

Mairs & Power

Jeff Bogaard

Information Technology Generalist