Case Study: Baker Tilly (BVI) Limited achieves smooth Microsoft 365 migration and stronger security with XTIUM

How Baker Tilly (BVI) Simplified IT and Strengthened Security with XTIUM

The British Virgin Islands office of accounting firm Baker Tilly faced significant IT challenges, with its lean team spending excessive time managing an on-premises Exchange server. This maintenance burden hindered the team's ability to focus on other critical work, prompting a search for a more efficient and secure solution. The customer turned to vendor XTIUM for its Microsoft 365 Managed Services to address these issues.

XTIUM executed two seamless, zero-downtime migrations for the customer, first to a hosted platform and then to Microsoft 365. The implementation was followed by the rollout of Cisco Duo multi-factor authentication to strengthen security. The results included immediate improvements in email reliability, no disruption to staff productivity, and the establishment of a trusted partnership. XTIUM became the single point of contact for all support, providing proactive solutions and giving the IT team peace of mind.

Baker Tilly (BVI) Limited

Norman Allen

Head of Information Technology