Case Study: Springhill Medical Center elevates utilization review and reduces denials with Xsolis

Springhill Medical Center saves nurses 1.5 hours a day with XSOLIS

Springhill Medical Center, an acute care facility in Alabama, sought to improve its utilization review process to reduce administrative burdens on staff and enhance patient-centered care. Facing challenges with workflow inefficiencies, payer relations, and fluctuating guidelines, they partnered with vendor XSOLIS to implement its AI and machine learning technology for utilization review, alongside external physician advisor services.

By implementing XSOLIS's solution, which integrated directly with their Allscripts EMR, Springhill empowered case managers to make better decisions and save significant time. The results included a noticeable reduction in key metrics such as denial rates, length of stay, observation rates, and physician advisor referrals. XSOLIS enabled the staff to refocus their saved time on conversations with payers and patients, recentering the entire process around patient care.

Springhill Medical Center