Case Study: MultiCare Health System transforms utilization management with Xsolis

MultiCare Health System streamlines UM reviews in 12 hours with XSOLIS

MultiCare Health System, a large healthcare provider, faced challenges with its utilization management process, including inconsistent outcomes, prolonged appeals, and a need for greater oversight. This prompted them to partner with vendor XSOLIS for its Utilization Management technology and Physician Advisor Services to revamp their financial and clinical review workflows.

XSOLIS implemented its proprietary analytics platform, Dragonfly Advise, to streamline the review process. This solution provided swift data analysis, consolidated patient information, and facilitated more efficient and defensible status decisions. As a result, MultiCare's team achieved significantly higher daily productivity, improved the appeal process, and transformed their entire view of utilization management, with XSOLIS exceeding their expectations throughout the partnership.

MultiCare Health System