Case Study: Inova Health System improves mid-revenue cycle efficiency with Xsolis AI-driven platform

Inova Health System completes 80% of initial reviews within 24 hours with XSOLIS

Inova Health System, a non-profit health system in Northern Virginia, sought to optimize its utilization review and denial management processes while strengthening payer partnerships. The organization faced challenges with its observation rate, inconsistent peer-to-peer attempt rates, and inefficient engagements with health plans. To address this, Inova partnered with vendor XSOLIS and implemented its AI-driven Dragonfly platform for a six-month pilot starting in December 2024.

The solution from XSOLIS provided AI-driven insights and real-time notifications to streamline workflows and empower clinical teams. This allowed staff to focus on complex cases and have more robust, evidence-based discussions with payers. The results were significant, with 80% of initial reviews now completed within 24 hours. XSOLIS helped Inova achieve strategic optimizations across observation rate management, denial management, and unnecessary case reviews, leading to enhanced efficiencies and measurable impact.

Inova Health System