Case Study: WilsonCTS achieves faster, more candid reference checks with Xref

Xref Enables Referees to Respond in Their Own Time WilsonCTS

WilsonCTS, a recruitment agency serving clients across Canada and the US, scaled quickly—growing its team by more than 400% in 12 months—and needed to streamline reference checks to keep pace. To solve this, WilsonCTS adopted Xref’s online, automated reference-checking software.

With Xref, WilsonCTS moved 395+ references online, reduced average turnaround to 33 hours (and routinely completed checks within 24–36 hours), and saw 96% of references completed without needing to chase referees. Xref also delivered real-time progress updates, more candid referee feedback, competency benchmarking, and fraud-detection/security, giving WilsonCTS faster, higher-quality reference data to support hiring decisions.

WilsonCTS