Case Study: Konica Minolta achieves faster, more reliable reference checks with Xref

Xref Brings Ease of Use, Speed and Insights to Konica Minolta

Konica Minolta faced slow, costly, phone‑based manual reference checks that couldn’t handle bulk requests or custom questionnaires, which delayed hiring and risked uninformed decisions. They turned to Xref to implement an automated reference‑checking solution to improve speed, customization, multilingual support and security.

Xref delivered an easy‑to‑use platform with custom multilingual questionnaires, real‑time progress updates, analytics (including average word count) and multi‑touch fraud detection. The Xref solution achieved 24–36 hour turnaround times, a 96% reference completion rate, roughly 300 words collected per reference and 38% of references completed outside business hours, enabling hiring managers to make robust decisions within two days while reducing administrative overhead and fraud risk.

Konica Minolta