Case Study: UnitingCare achieves faster, high-volume hiring with Xref

UnitingCare completes references in 35 hours with Xref

UnitingCare, Queensland's largest not-for-profit and a major employer across healthcare, aged care, and other sectors, faced significant volume recruitment challenges in a talent-short market. The organization needed to hire thousands of staff quickly to support vulnerable communities, but lengthy reference checks were a major obstacle to securing top talent before they were hired by competitors. To overcome this, they turned to the vendor Xref and its reference checking service.

By implementing Xref, UnitingCare automated its reference checking process, which drastically reduced the average turnaround time from several days to just 35 hours. This solution provided speed, convenience for referees who could respond outside business hours, and crucial compliance features. The measurable impact for UnitingCare was substantial, with 99% of references returned completed, saving the recruitment team countless hours and enabling them to make secure offers faster, which was vital for their high-volume hiring needs.

UnitingCare