Case Study: Tim Horton Children's Foundation achieves faster, more reliable reference checks with Xref

Tim Horton Children's Foundation Use Xref for its Reliability

Tim Hortons Children's Foundation, which hires roughly 400–500 mainly seasonal staff each year to staff its Tim Horton Memorial Camps, faced slow, inconsistent phone-based reference checks that could take up to a week and risked gaps in its duty of care. To streamline and standardize vetting while maintaining competency-based assessments, the Foundation turned to Xref’s online reference checking software.

Xref implemented an automated, customizable reference-checking platform with real-time progress updates, faster 24–36 hour turnaround and benchmarking and fraud-detection features. Since adopting Xref the Foundation has completed 730+ automated references, achieved a 97% response rate with 53% of references returned outside business hours, speeding hiring, improving consistency and freeing recruiters to focus on higher‑value tasks.

Tim Horton Children’s Foundation