Case Study: Planet Organic saves hours on reference checks with Xref

Planet Organic cuts reference turnaround to 32 hours with Xref

Planet Organic, a retail company specializing in organic products, faced significant challenges with their manual reference checking process. The HR team at Planet Organic was spending excessive time and manpower collating information, drafting emails, and chasing referees for responses, which delayed hiring. They partnered with the vendor Xref to implement its automated reference checking service to gain efficiency and ensure the authenticity of references.

By using the Xref platform, the company automated the request and follow-up process for references. This solution saved the HR team a substantial amount of time, reducing a task that previously took days or weeks to just minutes. The results included an average reference turnaround time of 32 hours, with 99% of references completed outside of business hours. Xref provided the confidence that the references were genuine and allowed the team to focus on other critical onboarding tasks.

Planet Organic