Case Study: Hudson RPO achieves faster, more efficient automated reference checks with Xref

Hudson RPO Improves Efficiency by Introducing Online Referencing

Hudson RPO, a global Recruitment Process Outsourcing firm, was hampered by manual, admin‑heavy reference checking that consumed recruiters’ time, added cost, and delivered limited insight. To streamline this critical step and free recruiters for higher‑value work, Hudson turned to Xref’s online automated reference‑checking solution.

Xref’s platform was piloted then rolled out across Australia and other markets, delivering rapid, measurable gains: reference requests now take 30 seconds and require no more than five minutes of recruiter time (down from 20–30 minutes), average turnaround is about 29 hours, 46% of references are completed outside business hours, and checks average 382 words — plus customizable competency questions and fraud detection. By using Xref, Hudson improved efficiency, time‑to‑fill and the quality and reliability of reference feedback.

Hudson RPO