Case Study: Sodexo achieves faster, more secure reference checks with Xref

How Xref Increases Security and Data Assurance Sodexo

Sodexo faced an inefficient, admin-heavy recruitment process—recruiters were spending up to 60–70% of their day on manual tasks and their ATS was outdated. To speed up referencing, benchmark candidates and reduce fraud risk, Sodexo adopted Xref’s online reference checking software via the SmartRecruiters Marketplace.

Xref’s automated reference checks, real-time progress updates, multi-touch fraud algorithm and Sentiment Engine were integrated into Sodexo’s hiring workflow, delivering 24–36 hour turnaround on references, uncovering a fraudulent candidate within two weeks, and allowing more references to be collected outside business hours. The Xref solution increased data assurance and reporting, freed recruiters from time-consuming admin, and improved confidence in hiring decisions.

Sodexo