Case Study: SkyCity Entertainment Group achieves 26-hour reference turnaround and frees its recruitment team with Xref

How Skycity Provides Value Through the use of Xref Referencing

Skycity Entertainment Group faced a heavy administrative burden from manual reference checks across more than 200 roles, with recruiters spending significant time on verbal calls that delivered limited value. To streamline hiring and preserve reference insight, Skycity implemented Xref Referencing to automate the reference-checking process.

Xref’s automated solution removed the need for recruiters to make reference calls, delivering measurable improvements: an average turnaround of 26 hours (with typical reference completion in 24–36 hours), 53% of references returned outside traditional business hours, and an average reference length of 202 words. By using Xref, Skycity freed their recruitment team to focus on sourcing and selection, improved candidate experience and consistency, and gained added protections like benchmarking and fraud detection.

Skycity Entertainment Group