Xref
37 Case Studies
A Xref Case Study
Shine Lawyers, one of Australia’s largest personal injury law firms with branches across Queensland, New South Wales, Victoria and Western Australia, relies on a two-person Talent Acquisition team that hires up to 300 people a year. Their biggest challenge was securing niche legal talent quickly while reference checks — previously managed by phone — slowed time‑to‑fill and consumed significant recruiter time, so they implemented Xref’s Automated referencing to streamline the process.
Using Xref’s automated referencing, Shine Lawyers now completes detailed reference checks in an average of 23 hours, has referenced 200+ candidates annually with 41% of references completed out of hours, and receives richer written feedback via at-a-glance sentiment and exportable reports. Xref’s solution reduced time spent chasing referees, improved candidate benchmarking and fraud detection, and gave the Talent Acquisition team measurable hours back to focus on sourcing top talent.