Case Study: Pinpoint Talent achieves faster reference turnaround and improved recruitment efficiency with Xref

How Pinpoint Talent Improves turnaround Time and Efficiency

Pinpoint Talent, a recruitment agency that hires for IT, Government and a range of private-sector roles, faced slow, time-consuming reference checks that added cost and pressure given tight client turnaround expectations. To address this, they adopted Xref’s online reference checking solution, using the Xref integration within their ATS JobAdder to automate and streamline the process.

Xref’s automated checks — with real-time progress updates, candidate benchmarking and multi-touch fraud alerts — were implemented via the JobAdder integration, cutting average reference turnaround to about 25 hours (typically 24–36 hours), producing detailed references (≈340 words) and capturing 39% of responses outside business hours. The result was faster hires, lower costs and improved headcount efficiency, helping Pinpoint Talent reduce recruitment bottlenecks and better meet client SLAs using Xref.

Pinpoint Talent